UPDATE: We are now able to answer calls however we are still experiencing intermittent electrical problems.
Due to electrical problems, the Marina Customer Services Centre in Lowestoft is currently closed.
We are also unable to answer calls to our Customer Services number (01502 562111) or to our teams dealing with Council Tax or Benefits.
If you have a query regarding Council Tax, please email firstname.lastname@example.org. If you have a query regarding Housing Benefit or Council Tax reduction schemes, please email email@example.com.
We apologise for any inconvenience caused.