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News archive 2018

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Viewing entries tagged with 'online services'

Testers needed for customer services portal

31 May 2018

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We're looking for Waveney residents to help test our new online customer service portal - it only takes an hour and you'll receive a £20 shopping voucher in return!

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High volume of telephone calls

15 March 2018

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Both Suffolk Coastal and Waveney District Councils are currently experiencing high volumes of telephone calls, linked to the annual issuing of the Council Tax bills. The councils work in partnership and each has 30 lines staffed to answer these calls (8.45am – 5pm, Mon-Fri). Your call can be dealt with at the staff at either council.

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