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Waste and recycling collections – catching up

Posted by Suffolk Coastal and Waveney District Councils on 2 March 2018 | Comments

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The adverse weather conditions across the east have had a huge impact on our refuse collection service. We have put the safety of the public and our crews first and we are very grateful for your patience and understanding. We will now begin the process of catching up, as well as undertaking a full, scheduled collection service from Monday 5th March.

It is the intention of Norse to collect all missed, residual waste (black bins in Waveney / grey-lidded bins in Suffolk Coastal - and sacks) by the end of this week across Suffolk Coastal and Waveney. 

If you are scheduled to receive a collection this week, please put your bin out as normal. Please note - some areas may experience a one-day delay in scheduled collections while we catch up - if your bin is not collected as scheduled, please leave it out and we will collect it within one day.

In addition, Norse will be sending teams to areas where refuse was NOT collected last week due to the snow. If you have suffered a missed collection, the message to you is as follows:

  • Please put out your black/grey-lidded bins for collection on Monday morning, and if necessary, use additional refuse sacks for any extra ‘spillover’ waste you may have. These bins and sacks will be collected by crews over the coming days.
  • Recycling, garden and food waste bins will be collected according to the normal schedule. So, if your collection was missed, it will be collected at your next scheduled date. If necessary, recycling can be placed in black bin liners and these additional items will be collected and recycled.
  • Street cleansing teams will be following up and collecting any refuse that has blown out of black/grey-lidded bins or sacks.

Once again, many thanks for your patience. We will do everything can to catch up as quickly as possible.