|What you need to know about Coronavirus and food||Covid-19 symptoms|
|Food hygiene guidance||Managing employee sickness|
|Social distancing||Maintaining social distancing in specific food business settings|
|Health and safety guidance for businesses||Planning for reopening|
|Restaurants, pubs, bars and takeaways|
|Working safely during Coronavirus||Food safety for food delivery|
|Adapting food businesses for takeaway and delivery during Covid-19||Cleaning effectively in your business|
|Re-opening checklist for food businesses during Covid-19||Eat Out to Help Out Scheme (employer guidance)|
|Keeping workers and customers safe during COVID-19||CIEH guidance on food delivery and takeaway services (available in English, Welsh, Punjabi and Bengali)|
|Community cooking and food banks||Manufacturers|
|Food safety for community cooking and food banks||Adapting food manufacturing operations during Covid-19|
|Bulk freezing of ambient and chilled foods|
|I have a question or need to report a concern|
Can my customers eat/drink at my tables?
From 4 July customers can consume food and drink at the tables you provide, as long as this is done in accordance with government guidelines.
Do I have to provide customer toilets at my business?
The council can require the provision of customer toilets at places where customers are invited to consume the food on the premises. This does not apply to retail or predominantly takeaway businesses. Covid-19 restrictions have not changed this, and it is up to the food business to ensure safe access and use, following government guidelines.
Do takeaway customers have to order by phone/app/internet?
No, but these methods are advised where long queues of customers are likely outside and social distancing is a problem.
Do I have to control the number of customers who enter my business either to pick up a takeaway or who are waiting to be seated?
Yes, you must ensure that customers can always be 2 metres apart.
Do I have to control the number of customers who enter my café, pub or restaurant?
Yes. You must ensure 2 metre distancing between people from different households who are queuing.
Do food handlers have to wear face coverings?
If the food handlers can work so that they are always 2 metres apart from colleagues and customers they do not have to wear face coverings (other than in the NHS). If this cannot be achieved and food handlers are working at 1 metre+ apart they should wear a face covering or visor. This is to protect others in case they have Covid-19. It does not protect the wearer.
Do customers have to provide contact details?
Groups of customers (one per group) and sole customers should be asked to provide contact details. This is to assist in tracing members of the group who may have been in contact with others and visited your establishment, and have since tested positive for Covid-19.
The following information should be collected by the venue, where possible:
For customers and visitors
Do I need to have tables spaced 2 metres apart?
You need to have customers spaced 2 metres apart. If this cannot be achieved, the customers need to be no closer than 1 metre apart and either facing away from one another (at different tables) or some other mitigating measures such as a screen should be provided.
The UK Government has developed a tool to help businesses in England reopen safely during Coronavirus. This tool encourages businesses to carry out a risk assessment and helps to identify the workplace adjustments that they should make. Employers have the legal responsibility to protect their employees and other people on site, such as customers and visitors. The tool will help businesses to easily find out what they should do. Employees can also use this tool to check what their workplace needs to do to keep people safe.
The UK Government has recently launched a new scheme called Eat Out To Help Out.