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Council Housing Repairs

If you need a non-emergency repair to be carried out to your home you should contact the council by one of the following methods:                 

Online: Online housing repair request form
Email: repairs@eastsuffolk.gov.uk
Phone: 01502 523593
Building Supervisor for Adaptations: 01502 523495
In person: The Lowestoft Marina Customer Services Centre
Beccles Library, Blyburgate, Beccles
Post: Housing Repairs
Waveney District Council
Rotterdam Road
NR32 2EF

Should you have an emergency repair during normal working hours (Monday to Thursday 8.45am - 5pm/Friday 8.45am - 4.30pm, excluding bank holidays) you should report your repair by phoning 01502 523593 or by calling in to a local contact point as listed above.

Should you have an emergency repair outside of normal working hours you can contact the council's out of hour's emergency service on 01502 527132.