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Council housing repairs

Wait... Before you contact us, you might find what you're looking for on our council property repairs pages.

If you need a non-emergency repair to be carried out to your home you should contact the council by one of the following methods:                 

Online: Online housing repair request form
Email: repairs@eastsuffolk.gov.uk
Phone: 01502 523593
Building Supervisor for Adaptations: 01502 523495
In person: The Lowestoft Marina Customer Services Centre
or
Beccles Library, Blyburgate, Beccles
Post: Housing Repairs
Rotterdam Road
Lowestoft
Suffolk
NR32 2EF

Should you have an emergency repair during normal working hours (Monday to Thursday 8.45am - 5pm/Friday 8.45am - 4.30pm, excluding bank holidays) you should report your repair by phoning 01502 523593 or by calling in to a local contact point as listed above.

Should you have an emergency repair outside of normal working hours you can contact the council's out of hour's emergency service on 0800 440 2516.