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New Council, new number

We have a new phone number! The new number, 03330 162 000, replaces any previous numbers used to contact our Customer Services team and covers all of East Suffolk.

It is non-geographic, meaning that calls will be charged at a local rate wherever they are made in the East Suffolk area.

Calls from the original numbers can still also be made - however it will be phased out in the next few weeks.

There is also a new number for making automated telephone payments - 0300 7900509 - wherever you are in East Suffolk.