East Suffolk Council
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Business support in response to Coronavirus
East Suffolk Council welcomes measures announced by the Government to help businesses minimise the impact of Covid-19.
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Economic development
Read more about "Economic development"...Phone: 0333 016 2000 Email: economicdevelopment@eastsuffolk.gov.uk -
Customer Service Closure Notice
Following the decision by Suffolk Libraries and Suffolk County Council to close the county’s libraries for the foreseeable future, East Suffolk Council’s customer service points in libraries will be closed from Friday 20 March at 5pm.
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Reporting an outbreak of Covid-19
Test and Trace guidance for employers
To facilitate the NHS Test and Trace service, you should encourage workers to heed any notifications to self-isolate and provide support to these individuals when in isolation.
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Suspension of car park charging to end
Having temporarily suspended payments across all its car parks, East Suffolk Council will now re-introduce charging, with effect from Monday 25 May.
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Stay In Work Out
As of Thursday 5 November, the whole of the UK will be in some level of lockdown. Everyone is encouraged to stay home, save lives and protect the NHS.
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Please keep your distance in East Suffolk!
East Suffolk Council is urging people to respect the official advice to practice social distancing to help stop the spread of Covid-19.
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Reducing food waste safely during Covid-19
Following the latest advice and guidelines from the Government to close certain food businesses to help stop the spread of Covid-19, East Suffolk Council wants to encourage those affected to reduce their food waste and consider offering takeaways and/or delivery services in the meantime.
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Permission granted to build Lowestoft’s third crossing
Suffolk County Council’s planning application for the construction of the third crossing in Lowestoft has been approved.
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Customer Services Centre closed for ‘face-to-face’ enquiries
In response to the Prime Minister’s latest statement regarding the COVID-19 outbreak, East Suffolk Council’s Customer Services Centre at the Marina in Lowestoft will now close for ‘face-to-face’ enquiries and visits.
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Residents with council enquiries are now asked to go online wherever possible. Many of our services can be found here on our website. There are a range of things to do, such as reporting fly-tipping, renewing garden waste and reporting missed bin collections, as well as making payments.
If anyone has an enquiry which cannot be resolved online, they should email us at customerservices@eastsuffolk.gov.uk. Customers can also call us on 03330 162 000 but please do bear in mind that our phone lines are likely to be very busy and calls should only be made if absolutely necessary.
For other enquiries:
DWP/Job Centre – 0800 169 0190 – Lowestoft Office
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