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Housing advice drop-in surgeries

There might be times in your life when, through no fault of your own, you are not able to remain in your accommodation. We cannot find an immediate solution for everyone but what we can do is 'signpost' people to various organisations and agencies that may be able to help.

Contact our Housing Needs Team for information about:

Notices to quit
Rent increases
Disrepair
Deposits
Relationship breakdown
Mortgage arrears
Long leaseholders with a private freeholder
Welfare benefits
Homelessness
Landlords
Hostels/supporting people

Housing advice surgeries

Felixstowe Library
Crescent Road
Felixstowe
IP11 7BY
Tuesdays: 9.30am - 4.30pm
Thursdays: 9.30am - 4.30pm
Marina Centre
Marina
Lowestoft
NR32 1HH
Monday to Wednesday: 8:45am to 5:00pm
Thursday: 9:30am to 5:00pm
Friday: 8:45am to 5:00pm
Please call 0333 016 2000 and an officer will get in
touch with you to carry out an initial assessment

Woodbridge Library
New Street
Woodbridge
IP12 1DT
Mondays: 9.30am - 4.30pm
Fridays: 9.30am - 4.30pm

Felixstowe Library advice surgery is by appointment only, Woodbridge Library advice surgery is by appointment only in the morning, however, a drop in surgery operates from 2.00 - 4.30 where no appointment is necessary. Please contact our Housing Needs team to book an appointment for either location.

If you are homeless on the day or outside surgery times you will need to contact our Housing Needs team. Anybody approaching the council after 4.30pm will be assisted through the our emergency standby arrangements. If you become homeless outside office opening times you will need to contact Customer Services.