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Register for housing

Important information:
The Gateway to Homechoice site has been upgraded and will look different to all customers. If you are having any problems accessing our Homechoice services, please call 01394 444822 and leave a message – we will respond as soon as possible.

From April 2018 social rents will only be paid at the level of the Local Housing Allowance rate (normally set for private rents). You need to be aware that the LHA may not cover the social rent charged, so you may have to meet the shortfall. This will apply to all tenancies regardless of whether you are a single household or a family  that started their tenancy from April 2016. With some exceptions all under 35’s will only receive the shared room rate. Please get further advice from your prospective landlord or Citizens Advice Bureau.

Gateway to Homechoice is the scheme for letting social housing across eight council areas in parts of Suffolk and Essex.

Suffolk Coastal and Waveney District Councils have joined Babergh, Braintree, Colchester, Ipswich, Maldon and Mid Suffolk to give residents the opportunity to bid for council and housing association homes across the partner councils.

Council and housing association homes available to let in all the council areas are advertised on the Gateway to Homechoice website. Once registered with Gateway to Homechoice applicants can search for available properties they are eligible to bid for.

Anyone, over the age of 16, can apply to join the Gateway to Homechoice register, however to be accepted onto the register you must meet the eligibility criteria.

Registering with Gateway to Homechoice

Your application will be assessed according to our allocation policy and you will be placed into one of five bands (Bands A - E), depending on your level of housing need. We may ask you for some further information in order to verify your housing circumstances.

We will then write to you and tell you:

  • Your housing application number and details of how to log in to use the Gateway to Homechoice website
  • The band your application has been placed in and the effective date of your application
  • The number of bedrooms you are entitled to

You will then be able to search the Gateway to Homechoice website for available properties and bid for the properties you are eligible to bid for. 

Under 35's Local Housing Allowance Rates

Suffolk Coastal District Council allowance rates Waveney District Council allowance rates

Availability of social housing

Please be aware that demand for social housing outstrips supply and you may wish to explore the enhanced housing options available to you for alternative housing solutions.

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