East Suffolk Council
Being a good neighbour
During these unprecedented times, East Suffolk Council is asking local people to help build community spirit and always be a good neighbour.
Under the current restrictions, everyone is of course limited in their ability to get out and about, which means a great deal of our work, entertainment and relaxation has to be done at home.
This could of course lead to increased strains on relationships with family, work and neighbours and – already - the Council’s Environmental Health team is receiving an increase in complaints from residents who are suffering additional, avoidable stress arising from the inconsiderate actions of a minority.
In particular, our team is hearing about excessive noise from a variety of sources, including entertainment, (TV & music), DIY activities and barking dogs. We are also receiving calls about garden bonfires.
The Environmental Health Team at East Suffolk Council has a statutory duty to investigate noise complaints and, whilst methods of working have changed in accordance with safety guidelines, this service remains available to residents.
Cllr James Mallinder, Cabinet Member for the Environment said: “We know that these are unprecedented times and it can be frustrating being confined to our homes for longer than normal. However, we really want everyone to remember that your neighbours are also in the same position and everyone’s mental and emotional wellbeing is incredibly important.”
“This is especially relevant for the vulnerable sectors of society who have been asked by the Government to isolate themselves for several weeks. It is also important for those members of our society who are having to work long shifts in essential services such as nursing, medical and social care, food manufacturing and retail & delivery services, who may be trying to sleep during the daytime.
“With weather also now improving people will want to spend more time outside. This can cause additional pressures on neighbouring properties.”
So, with this in mind, the Council is offering tips and advice to help people through these unusual times. www.eastsuffolk.gov.uk/good-neighbour
Meanwhile, if you are concerned about noise, please contact the Environmental Health Team: www.eastsuffolk.gov.uk/contact-us/environmental-protection/