Following the latest advice from the Government regarding COVID-19, East Suffolk Council is taking appropriate measures to ensure that the delivery of critical services continues, while also ensuring that our communities and our staff are safeguarded.
We want to remain accessible to our customers, but we will also take all necessary precautions and we greatly appreciate the patience and understanding of our communities as we respond to a rapidly developing situation.
The Council has agreed that all non-essential public meetings will be cancelled for the foreseeable future and we will review this on an ongoing basis. Meanwhile, office-based staff are being encouraged to work from home wherever possible while ensuring that we provide a consistent service to our communities.
We have clear business continuity obligations and senior managers are reviewing our frontline operational services - prioritising those which are most important. We must consider the probability that staff and their families will at some point be affected by the virus and ensure that we direct our available resources where they are most needed.
With this in mind the Council would politely request that members of the public avoid any unnecessary calls or visits to council offices, if they are able to access the information they need online at www.eastsuffolk.gov.uk. There are a range of online tools which can help people with issues such as missed bin collections, reporting fly-tipping, renewing garden waste collections and making various payments.
After consultation with our partners, leisure centres will not close at this stage, although this will clearly be reviewed as the overall situation develops further.
Finally, we have compiled a range of useful information for businesses: https://eastsuffolkmeansbusiness.co.uk/business-support/resources/covid-19/
Once again, we are incredibly grateful for the patience and community spirit of the people of East Suffolk and we wish you all the best possible health.