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Permits, exemptions and dispensations

To apply for a permit, exemption, waiver or dispensation, you will need to register with our new parking portal.

This is a separate system to My East Suffolk -  please do not use your My East Suffolk login details.

If you are unable to apply for your permit online, please contact our Parking Services team. 

There are many types of parking management regulations, with some installed for road user safety and traffic movement reasons, and others for balancing parking demand.

Regulations such as disabled badge holders, goods vehicle loading and time-limited bays assist with balancing parking demand. Many drivers may need to park in a locality and balancing demand between them and for different lengths of time helps to optimise parking opportunities for all. Permit holder regulations also balance parking demand, and they are commonly used in residential streets close to trip attractors such as town centres and railway stations, where they prioritise parking opportunities for the residents and their visitors.

Resident Permits

Permit management schemes operate in East Suffolk, and residents living in eligible addresses will need to purchase a permit should they wish to park their car in the permit area in which they live during the regulation times. When applying for a Resident Permit, proof of residency, vehicle ownership and payment card details are required to complete the application process.

We will no longer be issuing printed permits and instead your permit will be virtual and linked to your vehicle registration number. This enables parking officers to check whether a vehicle is parked appropriately, reducing inconsiderate parking in residential zones.

You can apply for your new Resident Permit once your existing permit approaches its expiry date. It is recommended that you allow two weeks for your application to be processed. If your permit has already expired, please apply for your new permit as soon as possible.

To apply for a Resident Permit, you will need to register with our new parking portal.

This is a separate system to My East Suffolk -  please do not use your My East Suffolk login details.


Trade Dispensations

Regulations such as No Waiting (yellow lines) and No Loading are installed where the Highway Authority has deemed it inappropriate to leave a vehicle for some or all of the day, it could be for safety or traffic movement reasons. There are exemptions to some traffic movement regulations, and probably the most commonly known is the Blue Badge schemeTraffic Regulation Orders tend to provide some discretion for the local Highway Authority and the Enforcement Authority to consider a temporary exemption for specific reasons, as long as it does not diminish the effect intended by the regulation.

Emergency service vehicles and those in connection with providing and maintaining infrastructure such as gas, electricity and telecommunications, are exempt from regulations whilst undertaking statutory duties. For other trades, such as plumbers, electricians and builders, applications must be made to the Enforcement Authority with confirmation continual access is required to their vehicle for access to tools and materials. A Trade Dispensation costs £10 for up to one week and exempts a specific vehicle from regulations in the same way a Blue Badge does for motorists with disabilities. When applying for a Trade Dispensation, proof of the address in which works are to be undertaken, vehicle ownership and payment card details are required to complete the application process. 

To apply for a Trade Dispensation, you will need to register with our new parking portal.

This is a separate system to My East Suffolk -  please do not use your My East Suffolk login details.

Resident Exemptions

Regulations are sometimes installed where not all of the individuals in the location are accommodated in terms of their parking requirements. Most obviously, examples include where time-limited waiting bays, such as ’30 minutes No return for two hours’ and similar, are installed adjacent to residential properties. Some residents have been parking illegally for a long time because there are few alternative parking opportunities for them and some have requested permit parking bays.

The Traffic Regulation Order process is lengthy, so an interim solution has been developed. Residents living in streets regulated without consideration to their parking needs, may choose to apply for a Resident Exemption(costing £50 per year). An exemption of any type must not be considered freedom to park anywhere at any time, and so applications will be considered on a case by case basis. Applications will be approved only when the street has time-limited waiting bays because Suffolk Highways has deemed the kerb-space safe to park alongside - this means the exemption is for exceeding the designated time-limit only.

Applications will not be approved for exemption to blue badge holder and loading only type regulations; applications will not be approved for No Waiting (yellow line) and No Loading’(kerb blips) because Suffolk Highways has deemed the kerb-space be kept clear for road user safety and traffic movement reasons. When applying for a Resident Exemption, proof of residency, vehicle ownership and payment card details are required to complete the application process. 

To apply for a Resident Exemption, you will need to register with our new parking portal.

This is a separate system to My East Suffolk -  please do not use your My East Suffolk login details.

Other exemptions

The Council may consider exemptions for other purposes and the above parking management exemption principles will apply. When applying for a parking management regulation exemption, the rationale for the exemption is required to complete the application process and a Parking Services team member will contact applicants to advise.

To apply for a parking management regulation exemption, you will need to register with our new parking portal.

This is a separate system to My East Suffolk -  please do not use your My East Suffolk login details.

Highway Authority waiver schemes

Suffolk County Council, as the Highway Authority, administered a waiver system for specific streets and purposes, and this council now administers the same on its behalf. The waivers are:

TownStreetsPurposeEligibility

Aldeburgh

Crag Path

Exemption to the ‘prohibition of access for motor vehicles’ regulation

Members of the ‘Aldeburgh Fishermen’s Trade Guild Limited’ or those approved by Aldeburgh Town Council and the Enforcement Authority

Beccles

Peddars Lane

Exemption to the ‘No waiting Friday 8 am – 6 pm’ regulation

Residents must live within the length of the road and have no other access to parking

Felixstowe

Undercliff Road West

Access to the ‘Permit holders only’ bay

Felixstowe Town Council

Lowestoft

London Road North

Access to the ‘Business permits holders only’ bays for loading and unloading

Business owners in the vicinity of the bays

Woodbridge

Thoroughfare

Exemption to the ‘prohibition of access for motor vehicles’ regulation

Residents living within the length of Thoroughfare and have an adjacent space outside their property

When applying for a SCC waiver proof of membership, residency and business ownership (as appropriate), vehicle ownership and payment card details are required to complete the application process.

To apply for a Suffolk County Council waiver, you will need to register with our new parking portal.

This is a separate system to My East Suffolk -  please do not use your My East Suffolk login details.

Off-street parking place suspensions

Contractors and organisations often request access to or via the council’s off-street parking places for works and an off-street parking place suspension is required. Suspension administration costs £35 for up to one week. When applying for an off-street parking place suspension, the reason for the suspension, the applicable dates, the vehicle details and payment card details are required in order to complete the application process. 

Organisations and community groups wishing to hold events on council land should first read the running an event safely information and make an application via the events on council land page.

To apply for an off-street parking place suspension, you will need to register with our new parking portal.

This is a separate system to My East Suffolk -  please do not use your My East Suffolk login details.

On-street parking place suspensions

Contractors often require access to the highway for works and an on-street parking place suspension is required when bay regulations are to be contravened. Contractors working in the highway must apply for a Section 50 Streetworks Licence from the Highway Authority, and once secured may apply for an on-street parking place suspension with the reason for the suspension, the applicable dates, the vehicle details, and payment card details in order to complete the application process. Administration fees start at £55 for one day plus £25 per day thereafter, up to a maximum of ten days for £280.

To apply for an on-street parking place suspension, you will need to register with our new parking portal.

This is a separate system to ‘My East Suffolk’ -  please do not use your ‘My East Suffolk’ login details.