Refuse collection

Please note that refuse collection times can change at any time for various reasons. To avoid missing the collection,always put your bin out by 6.00am.

The wheeled bin recycling and refuse collection service, gives residents alternate fortnightly collections of recyclable materials and general household waste that cannot be recycled.

Please ensure that bin lids are fully closed as we will not collect any bins with open lids which are overflowing because they can compromise the safety of our collection crews when lifted.

If our crews cannot move the bin safely, they will not collect it.

All bin collections are worked as normal on bank holidays, except Christmas Day, Boxing Day and New Year’s Day.

Only waste contained within the correct wheeled bin will be collected

Excess waste (side waste) that you cannot fit into your bin must be taken to a household waste recycling centre. Alternatively you can obtain an additional bin for an annual fee.

Recyclable materials can also be taken to a local recycling facility or to a household waste recycling centre for disposal.

Safe disposal of ash and dust

For the safety of your collection crew and to help keep your neighbourhood clean, please do not place loose ash, cinders or any other dusty materials in your wheeled bin - this includes ash from barbeques.

Loose dust or ash will blow about when the bin is emptied, causing injury to eyes, and is unpleasant to breathe. It will also leave a mess behind.

All ash, cinders or any other dusty materials must be bagged, sealed, then placed in your general waste bin. It must not be placed in your recycling bin.

What happens to my refuse?

Refuse and waste that cannot be recycled or composted is taken to the ‘Energy from Waste’ plant in Great Blakenham, which generates electricity to be fed into the National Grid.