On Monday 22 February, the Prime Minister made a statement in the House of Commons outlining a preliminary roadmap to lift the national lockdown in England.
Can my customers eat/drink at my tables?
Customers cannot consume food and drink at your premises, inside or outside.
Do I have to provide customer toilets at my business?
The council can require the provision of customer toilets at places where customers are invited to consume the food on the premises. This does not apply to retail or predominantly takeaway businesses. Covid-19 restrictions have not changed this, and it is up to the food business to ensure safe access and use, following government guidelines.
Do takeaway customers have to order by phone/app/internet?
No, but these methods are advised where long queues of customers are likely outside and social distancing is a problem.
Do I have to control the number of customers who enter my business to pick up a takeaway
Yes. You must ensure 2 metre distancing between people from different households who are queuing.
Can my customers eat/drink at my tables?
Customers cannot consume food and drink at your premises, inside or outside
Do I have to provide customer toilets at my business?
The council can require the provision of customer toilets at places where customers are invited to consume the food on the premises. This does not apply to retail or predominantly takeaway businesses. Covid-19 restrictions have not changed this, and it is up to the food business to ensure safe access and use, following government guidelines.
Do takeaway customers have to order by phone/app/internet?
No, but these methods are advised where long queues of customers are likely outside and social distancing is a problem.
Do I have to control the number of customers who enter my business to pick up a takeaway?
Yes. You must ensure 2 metre distancing between people from different households who are queuing.
The UK Government has lots of guidance for businesses to help them ensure they are Covid-Secure.
This encourages businesses to carry out a risk assessment and helps to identify the workplace adjustments that they should make. Employers have the legal responsibility to protect their employees and other people on site, such as customers and visitors. The guidance will help businesses to easily find out what they should do. Employees can also use this to check what their workplace needs to do to keep people safe.