East Suffolk Council
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You searched for "bin collection"
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Assisted refuse collections
An assisted waste collection service is available for residents who are unable to move their wheeled bin to the kerbside for collection.
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Waste collection and disposal
Read more about "Waste collection and disposal"...From 2026, East Suffolk Council will supply all households with an additional wheelie bin or other container to separate paper and card from plastics, metal, cartons (including Tetra Pak) and glass bottles or jars. This will be in addition to a brand-new weekly food waste collection service. This extra collection service will also allow the Council to adopt a three-weekly waste collection service, rather than the current fortnightly arrangement, without a reduction in the overall combined capacity of household bins.
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Missed bin collections
Before reporting that your bin has not been emptied, please ensure the following:
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Check your Christmas bin collection
East Suffolk residents are encouraged to check for changes to their bin collection days over the Christmas and New Year period.
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House to house collections
A house to house collection permit is required mainly for door-to-door charitable collections, either made with collecting tins or by returning to collect a previously posted envelope. It will also cover collections of money made in pubs and collections of jumble for charity sales.
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Street collections
View the dates and locations of collections already booked by viewing our online street collections diary:
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Christmas and New Year bin collections
Residents in East Suffolk are encouraged to check their bin collection dates over the Christmas and New Year period.
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Waste collections in colder weather
It is difficult to predict the impact poor weather will have on your bin collections but we will endeavour to make every effort to keep the rounds to schedule in the event of frost, ice or snow this winter.
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Delays to garden waste collections
A number of waste collection vehicles used by East Suffolk Services were vandalised at our Ufford depot over the weekend, and require repair before they can return to duty.
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Help us improve recycling in East Suffolk
With over 1,000 tonnes of collected recycling rejected in East Suffolk each year, costing the council thousands of pounds each month, residents are being asked to do their bit and make sure they put the right items into the right bin.
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