East Suffolk Council
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Preventing and responding to food incidents
Food business operators have a legal responsibility to respond to food incidents, for example by withdrawing or recalling food from sale or supply. A food incident may occur when food produced by a business does not meet food safety requirements.
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Food and Health and Safety Service Plan
The council is required to produce a service plan, setting out its food and health and safety services, including imported food, in a format prescribed by the Food Standards Agency and as required by the Health and Safety Executive.
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Food and safety
Wait... Before you contact us, you might find what you're looking for on our food safety pages.
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Food safety training
Food business operators are required by law, to ensure that food handlers receive appropriate supervision and instruction/training in food hygiene in line with their work activity and should enable them to handle food safely.
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Report a complaint about a food business
If you are concerned about a food premises within our region you can report your complaint online:
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Flooding advice for food businesses
The floodwater in your food business may contain sewage or other contaminants. Although this may be diluted there are some safety precautions you will need to take:
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Health and safety training
Employers are responsible for providing safe and healthy workplace conditions and the right systems and methods for safe activities. But employees also have a vital part to play in the equation. They need the right knowledge and the right attitude which demands proper training in the basics of health and safety, as well as specific training for individual tasks.
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Food safety
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Health and safety
Workplace health and safety enforcement is the joint responsibility of our Food and Safety Team and the Government's Health and Safety Executive (HSE).
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Advice for cake makers
Our Cake makers and home caterers guidance is intended for anyone who plans to run a food business from home, making cakes, biscuits, traybakes etc. This might include preparing food to sell in shops, at a market, or selling to other businesses or consumers. All food businesses are required by law to have a documented food safety management system in place to show how they are producing safe food. We have provided a simple Cake makers home caterers food safety management system document that you can complete to meet this requirement.
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