East Suffolk Council
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Being offered a council property
When you are allocated a property you enter into a legal contract with the council called a tenancy agreement.
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Rent and rent arrears
You can now use our online service for Tenants, myHome East Suffolk, to view the balance of your rent account and the history of payments and charges.
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Tenant engagement
East Suffolk Council is committed to enhancing our services and strengthening relationships with our tenants.
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Housing help eligibility
You will be assessed as being in priority need if:
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How to pay your rent
Direct Debit
You can pay your rent by monthly Direct Debit to make payment more convenient. We have recently introduced additional Direct Debit dates and you can now choose to pay on either the 1st, 8th, 15th or 22nd of each month.
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Right to Buy
The Right to Buy is a Government scheme that allows some tenants to purchase the property that they rent from the council. For eligible tenants the price of the property will be offered at a price lower than the full market value.
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Ending a council tenancy
A tenancy with the council can be brought to an end for a variety of reasons such as moving to another, bigger or smaller home, relocating to another part of the country, or even sadly, upon death of the tenant or the need to move into a residential home. Whatever the reason, it is important that your Housing Officer is informed as early as possible.
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Housing Officers
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Exchanging your council home
A house exchange is a way of moving to a new home by swapping properties with another tenant.
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Report a council housing repair
If you need a repair to be carried out to your home you should contact the council by one of the following methods:
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