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Disrepair and unsafe properties

The council has powers under the Housing Act 2004 to deal with disrepair issues in privately rented properties where landlords have failed to act. Where an inspection is required, an assessment using the Housing Health and Safety Rating System (HHSRS) is carried out.
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Houses in multiple occupation (HMO)

HMO licence application form

HMO licence renewal application form

Attention all landlords – do you own or manage a shared house?

The law relating to shared houses or houses in multiple occupation has changed. From 1 October 2018, landlords of most Houses in Multiple Occupation (HMOs) that house five or more people and not a single household need an HMO licence. A landlord who failed to apply for a licence by that date will be committing a criminal offence.
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Rats, mice and rubbish

Rats and mice are common in our towns and in rural areas. They carry disease and can cause considerable damage to property so it is important to control them. One of the easiest ways to prevent them taking up residence near you, is to keep your house and garden tidy and free from rubbish.
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Health and safety inspections

Our regulations state that it will be the responsibility of the manager of the HMO to ensure that the following are maintained in good repair, clean condition and good order (including, where appropriate, proper working order):
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Smoke and carbon monoxide alarms

As of 1 October 2022, landlords must ensure that any rented property has an appropriate number of smoke and/or carbon monoxide alarms.
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Damp

There are a number of types of damp which may affect your home.
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Empty properties

Empty properties can not only bring down the amenity of a neighbourhood, but are also a waste of resources as they could provide much needed accommodation without the need for new housing.
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Gypsies and Travellers

What should I do if travellers camp on my land?

Consult your solicitor, who can go to the County Court and obtain an order granting possession of your land. Alternatively you can ask the council or Norfolk and Suffolk Gypsy, Roma and Traveller Liaison Service for advice. The council works closely with the Norfolk and Suffolk Gypsy, Roma Traveller service and they can provide support if travellers arrive on your land.
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Caravan site licensing

Caravan sites must be licensed under the Caravan Sites and Control of Development Act 1960.
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Home Alarm

Due to the significant investment required in new technology following the national digital switch-over next January, we have made the difficult decision to discontinue the current home alarm service in East Suffolk.