East Suffolk Council
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Owner occupied housing
What if I need disabled adaptations to help me remain in my own home?
A Disabled Facilities Grant (DFG) is a means-tested grant offered by the council to help towards the cost of adapting your home so that you can continue to live there.
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Housing improvement programme making progress
East Suffolk Council is making progress with a detailed improvement programme following the authority’s decision earlier this year to report itself to the Regulator for Social Housing.
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The Council’s review, which encompasses information dating back to East Suffolk’s predecessor authority Waveney District Council, is considering how we set our rental charges, to ensure we meet the requirements set out in the nationally recognised ‘Rent Standard’.
The Council previously explained that some tenants who moved in after 2014 may have been incorrectly charged a higher rent. An independent, external audit of every rent account is now underway, and this will identify which tenants have been affected and calculate any overpayments that should be credited back to the rent account.
The review is also looking at all aspects of Health and Safety related to our properties, including Fire Risk Assessments, Asbestos Management, Water Safety, Gas and Electrical Safety as well as the management and maintenance of equipment including Lifts and Stairlifts.
Following the Council’s decision to report itself, the Regulator has considered the information provided to them by East Suffolk and has now shared its findings. As anticipated, they confirm breaches of Housing Regulations, and their findings have been published in the form of a Regulatory Notice.
Cllr Steve Gallant, Leader of East Suffolk Council, said: -
Key infrastructure projects to benefit from £6.3m funding
Over £6million in contributions from new housing developments has been allocated to support the expansion of schools, leisure and health facilities in East Suffolk.
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Future Social Housing Rent Policy consultation
East Suffolk Council responds to Government consultations to ensure our voice is heard and that it feeds into the development of Government policy.
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Community Land Trusts
Why set up a Community Land Trust (CLT)?
A CLT can protect an asset, including housing, employment, education or green space for future generations in perpetuity because it is held in ‘trust’. CLT’s are legally defined enterprises run by local people who are accountable to their community.
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Customer feedback
We are committed to providing excellent customer service first time, every time and we welcome feedback, positive or negative.
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Electrical Safety
Electrical safety in privately rented property
From 1 June 2020, if you are beginning a new tenancy in a privately rented home, you must be provided with a copy of a satisfactory Electrical Installation Condition Report (EICR) by your landlord before you move in. This EICR must have been carried out in the last five years.
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CIL collection process and forms
The Collection Process
1. Submission of a planning application
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Pension Credit
Are you approaching or already at the current State Pension age of 66? You might be able to get Pension Credit – a weekly benefit that tops up your income.
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East Suffolk Council announces spending plans for 2024-25
East Suffolk Council will spend nearly £100million in 2024/25 delivering critical services for its communities, and projects to improve the district, as part of an ambitious four-year-plan.
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