Council Housing Adaptations

We offer an adaptation service to our tenants who have a disability or health condition, to help them live more comfortably at home.

What are adaptations?

Adaptations are physical changes made to a property for residents who have a disability or health condition. They enable residents to live more safely and independently at home. 

Adaptations are split into two categories: major and minor. 

Major Adaptations usually cost more than £1,000 and include:

  • Stairlifts;
  • Level access showers;
  • Ramps;
  • Wash and dry toilets;
  • Level access doors.

Minor adaptations are those that cost less than £1,000 and include:

  • Grab rails;
  • Stair rails;
  • Half steps;
  • External handrails;
  • Lever taps;
  • Small electrical changes.

Am I eligible for adaptations?

You may be eligible if you have:

  • A physical disability;
  • A serious illness or injury;
  • A sight, hearing, or speech impairment;
  • A mental health condition or impairment.

The person requiring the adaptation must:

  • Be a council tenant;
  • Be the tenant's partner, child, family member, or another permanent member of the household;
  • Live in the property as their main home.

Occupational Therapy Assessments

How to apply

Adaptations normally require a recommendation from an Occupational Therapist (OT) or other Health Professional.

OT assessments can be arranged by contacting: Suffolk County Council Customer First Team - 0800 917 1109.

Children OT assessments can be arranging via the Suffolk County Councils Children & Young Peoples Portal.

What do we consider?

When we receive an adaptation request, we must consider several elements before approval is granted. 

These elements include: 

  • Whether you plan to stay in the property long term;
  • Whether the property can physically be adapted;
  • The cost of the works;
  • Whether the property is the right size for your household;
  • Any previous adaptations;
  • Your support network and personal circumstances.

More Information

Further information can be found in our Council House Adaptation Policy.