East Suffolk Council
Communal areas
Keeping communal areas safe
You must keep the communal areas of your housing block free of hazards to ensure there is a clear route of exit in the event of an emergency.
You should never store items or leave flammable materials such as rubbish or cardboard in the communal areas.
Large items such as pushchairs and bicycles should be stored inside your property, in your shed, or in dedicated storage areas such as communal bicycle sheds.
You must never store or charge items with lithium batteries in communal areas. This includes mobility scooters, electric scooters, and electric bicycles.
Alternatively please contact our Customer Services Team.
For further information see our Keeping Communal Areas Safe Policy and Procedures.
Repairs
It is essential communal areas are safe and free of hazards. If you notice something damaged and in need of repair, please report it to our Council Property Repairs Team.
Syringes and drug paraphernalia
If you find discarded syringes or drug related paraphernalia in a communal area, do not touch or attempt to remove the items.
Contact our Customer Services Team who will arrange safe removal.
East Suffolk Services Ltd will aim to remove them within one working day of being reported.
Fly-tipping
To report fly-tipping, please visit our fly-tipping information and reporting page.
Litter
To report litter, please visit our litter information and reporting page.
Graffiti
Graffiti is a criminal offence which can be reported to the police. Where possible we will remove offensive or hate-related graffiti from communal areas within one day. We aim to remove non-offensive graffiti within 14 working days.
To report graffiti please contact our Customer Services Team.
Dog fouling
To report dog fouling, please visit our dog fouling information and reporting page.