Due to the Coronavirus (COVID 19) and compliance with government instructions to reduce risk, East Suffolk Council’s Housing team is working remotely and risk assessing the need to visit and inspect any cases that are referred to them. We are able to complete home visits now but will be asking all residents to maintain the strict social distancing rules which will be explained when an appointment is made. We will also not visit if you or anyone in the family is showing any symptoms. We are here to help via telephone (01394 444506), email (email@example.com) or post. Please contact us and we will try and find a solution for you.
Advice on tenancies and repairs during Covid-19
Latest advice for landlords and tenants on the impact of the pandemic on tenancies and obligationsEast Suffolk Council continue to take a balanced approach to the maintenance of housing standards whilst recognising that that Covid-19 may restrict the actions possible to remedy hazards or mean longer times or alternative solutions must be implemented. Please contact us with any concerns or queries so we can work together for the benefit of everyone.
For enquiries about private sector housing or if you (or someone you know) have a problem with a privately rented property please let us know via our online private sector housing enquiry form
If you are a private sector landlord and would like to rent your property through the council, please complete our online private sector property rental information form.