East Suffolk Council is supporting people on low incomes and benefits who are required to self-isolate.
Along with all councils in the county, East Suffolk is helping to administer a Government scheme providing financial help to those on low incomes and benefits who must self-isolate.
This is part of a range of measures that councils across Suffolk have introduced to support communities and businesses during the coronavirus pandemic, which includes the new Suffolk Support and Advice Service phoneline to help those facing financial difficulty.
If you have been contacted by NHS Test and Trace and told to self-isolate on or after 28 September 2020, you are under a legal obligation to do so, and could be eligible for a £500 Test and Trace Support Payment.
Those who are eligible will need meet all the following criteria:
Applications are made for one person only and any further applications within the same household must be made by each individual. Payments are subject to tax but not National Insurance. People must make the application within 14 days of the last day of their NHS test and trace self-isolation period.
Applicants should ensure that they have the below information available before starting the application:
If asked for by Test and Trace you must self-isolate by law and failure to do so would mean you would be no longer eligible for the payment and steps will be made to recover the funds.
Please visit the NHS Test and Trace website for more details of the NHS Test and Trace self-isolation requirements for those: