Due to the current COVID-19 situation, with immediate effect, all bulky household waste collections are being suspended so that our refuse teams can focus on making sure that household waste collections take priority.
Any current outstanding orders will be collected.
We offer a collection and disposal service for bulky items, charging £44 for up to 3 items plus £15 for every additional item.
Please note we are unable to specify a day for removal of the items, and whilst we strive to get these collected as soon as possible it could take up to a maximum of five working days. Goods need to be available for collection from 6am the day after the order is placed and payment received.
The kinds of items we collect include:
Heavier items such as construction waste (sanitary ware, baths, brick/rubble, timber, plasterboard etc), storage heaters, boilers, house clearances, soil and/or garden waste, musical instruments, ladders, gym equipment paving are not acceptable but can be quoted for.
Where possible, please leave items whole. If they have to be dismantled, make sure they are tied or taped up and flat packed.
Collections are made by one operative using a tail lift vehicle. Therefore, please ensure all items are placed where there is vehicular access, such as on your driveway, in an unlocked garage or front garden.
Please label the waste items and keep them well away from property you do not want disposed of. Your items will then be collected as soon as possible after payment so have them ready the same day if possible. Our average collection time is about five working days.
Goods collected from inside the property must be quoted for:
You can dispose of your bulky household items free of charge by taking them to a Suffolk County Council household waste recycling centre.