East Suffolk Council
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Being offered a council property
When you are allocated a property you enter into a legal contract with the council called a tenancy agreement.
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Fly-tipping
We treat the problem of fly-tipping very seriously and where possible will seek to prosecute anyone caught illegally dumping waste. To help us to respond to incidents of flytipping promptly and effectively, please do not hesitate to report an incident to us. If we don't know about it, we can't deal with it.
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Ordering and replacement of wheeled bins
How do I order a new or replacement bin?
Building developers can purchase bins for new housing developments online - Developer bin purchase for new housing developments.
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Householder's duty of care
Beware of rogue waste collectors - remember your duty of care
As a householder, you have a legal obligation (duty of care) to take all reasonable measures to ensure that your waste is disposed of properly.
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Comments welcome on proposed revocation of Air Quality Management Area in Stratford St. Andrew
Residents are invited to give their views on the proposed removal of an Air Quality Management Area located in Stratford St. Andrew, which is no longer required due to significant improvements in air quality.
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How to pay your rent
Direct Debit
You can pay your rent by monthly Direct Debit to make payment more convenient. We have recently introduced additional Direct Debit dates and you can now choose to pay on either the 1st, 8th, 15th or 22nd of each month.
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Right to Buy
The Right to Buy is a Government scheme that allows some tenants to purchase the property that they rent from the council. For eligible tenants the price of the property will be offered at a price lower than the full market value.
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Ending a council tenancy
A tenancy with the council can be brought to an end for a variety of reasons such as moving to another, bigger or smaller home, relocating to another part of the country, or even sadly, upon death of the tenant or the need to move into a residential home. Whatever the reason, it is important that your Housing Officer is informed as early as possible.
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Rent and rent arrears
You can now use our online service for Tenants, myHome East Suffolk, to view the balance of your rent account and the history of payments and charges.
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Housing Officers
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