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Contact us

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Facebook  https://www.facebook.com/eastsuffolkcouncil
Telephone: 0333 016 2000
Email: customerservices@eastsuffolk.gov.uk
Automated payment service: 0300 7900509
Complaints and compliments
Council tax and benefits enquiries
Media and press enquiries

Customer Services

Woodbridge Library
New Street, Woodbridge IP12 1DT
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Opening hours:
Monday to Wednesday: 8.45am to 5:00pm
Thursday: 9.30am to 5.00pm
Friday: 8.45am to 5.00pm
Marina Centre
Marina, Lowestoft NR32 1HH
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Opening hours:
Monday to Wednesday: 8:45am to 5:00pm
Thursday: 9:30am to 5:00pm
Friday: 8:45am to 5:00pm
Felixstowe Library
Crescent Road, Felixstowe IP11 7BY
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Opening hours:
Monday: 10:00am to 4:00pm
Tuesday to Friday: 9:00am to 5:00pm
Beccles Library
Blyburgate, Beccles NR34 9TB
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Opening hours:
Monday and Tuesday: 9.30am to 5:00pm
Wednesday: 9.30am to 1:00pm
Thursday and Friday: 9.30am to 5:00pm
Our offices are closed on Saturdays, Sundays and Bank Holidays

Out of hours emergencies

Outside office hours we operate an emergency telephone service.
0800 440 2516

Our headquarters and postal address

Legal addressPostal address for all items of post
East Suffolk House
Station Road
IP12 1RT
Individual/Team name
4 Canning Road
NR33 0EQ

Please include an individual or team to avoid any delays in getting your post to the correct department.
Getting to East Suffolk House (click to enlarge)
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Getting to Riverside (click to enlarge)
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Website feedback

Email your comments to web@eastsuffolk.gov.uk