Refer to the council under duty to refer
Housing Jigsaw ALERT - Login or open a new account with Housing Jigsaw - our online tool for making referrals under duty to refer.
Homelessness referral section 208 - Local Government officers can use this form to notify us of a section 208 duty being discharged in our area.
Homelessness and Rough Sleepers Strategy 2025 - 2030
This strategy sets out our commitment to preventing homelessness, tackling rough sleeping, and ensuring that everyone in East Suffolk has access to safe, suitable, and sustainable housing.
Over the next five years, we will work in partnership with local communities, statutory services, housing providers, and voluntary organisations to deliver a person-centred approach that meets the needs of our residents. Our vision is to prevent homelessness wherever possible, improve quality of life, and offer people a free and fair future.
Our Six Strategic Priorities
- Early intervention and personalised solutions
Ensuring timely support to prevent homelessness and tailoring services to individual needs. - Tackling the root causes of homelessness
Addressing issues such as poverty, domestic abuse, and housing affordability. - Meeting health and wellbeing needs in temporary accommodation
Improving the quality and accessibility of temporary housing and embedding health support. - Increasing access to suitable, sustainable, and affordable accommodation
Expanding housing options and support for vulnerable groups. - Making rough sleeping brief and non-recurrent
Strengthening outreach and support to help people off the streets and into stable housing. - Developing robust partnerships and collaborative working
Enhancing multi-agency collaboration to deliver joined-up services and long-term solutions.
Why This Strategy Matters
Homelessness and rough sleeping have significant impacts on individuals, families, and communities. Rising living costs, limited affordable housing, and complex support needs mean that more people are at risk. This strategy responds to those challenges with practical actions, innovative models like the East Suffolk Housing Pathway, and a strong focus on prevention and partnership.
Supporting documents
Documents below providing background information and context:
- Statistical Review by Campbell Tickell May 2025
- Our Direction 2028
Housing and homelessness advice
Homelessness advice and prevention