A programme of works has been created and we will be contacting tenants over the next three years to ask them to join the scheme.
Possible works could include insulation to lofts and walls, solar panels and upgraded heating measures, as well as improved draught proofing and ventilation measures to ensure issues such as damp and mould can be eradicated.
The fund facilitates a widespread adoption of different measures to raise the efficiency of your home and helps to:
- deliver warm, energy efficient homes
- reduce carbon emissions
- tackle fuel poverty
- support green jobs
- upgrade the building fabric of social housing
- improve the comfort, health and well-being of social housing tenants
The process will include several key surveys completed by our retrofit and installation contractors before works can be approved by DESNZ. We have appointed a dedicated Resident Liaison Officer, who tenants will be able to contact directly to answer any questions you may have.
Resident Liaison Officers
The project has two Resident Liaison Officers (RLO), who will be your single point of contact for any questions, queries or concerns you may have throughout the process. We can liaise with the retrofit coordinator and the main contractor on your behalf to ensure that you are happy with the measures being installed in your property and to help you understand what we will need you to do in your home to enable the works to take place.
The RLOs can be contated via direct telephone number or by email:
Phone: 07586 772708 or 07785 388185
Email: whw3@eastsuffolk.gov.uk
Contractors
Green Gnomes Retrofit Services
The first team who will contact you to arrange an initial survey of your property, to work out what energy efficiency measures will be most beneficial.
Installer
Bell Group
Bell Group is our retrofit contractor and will be responsible for arranging and carrying out the improvement works to your property. They are a leading UK property services company that works closely with local authorities and housing associations to deliver refurbishment, maintenance and energy-efficiency upgrades.
Their work includes measures such as insulation, new windows and doors, solar panels, ventilation improvements and low-carbon heating systems. These upgrades are designed to improve home comfort, increase energy efficiency, reduce carbon emissions and help residents lower their energy bills.
Canham Consulting
Canham Consulting is an independent construction consultancy that specializes in structural engineering, civil engineering, and building engineering. They will be acting as an independent quality-control representative on properties to inspect workmanship, monitor progress, and ensure compliance with building standards and project specifications
Corporate fraud
If you are concerned about a possible issue or irregularity about a social housing property within the Warm Homes project, please let us know. Corporate fraud and how to report financial irregularity.