• Home
  • Features
  • News
  • News Archive
  • Benefits
  • Business
  • Community
  • Elections
  • Council Tax
  • Environment
  • Housing
  • Leisure
  • Planning
  • Visitors
  • Waste
  • Your council
  • Contact us
  • Make a payment to East Suffolk Council
  • Legal and privacy statement
  • Make a payment to East Suffolk Council redirect
  • Web accessibility

East Suffolk Council

click for the homepage
mobile menu button

My East Suffolk  |  Contact us  |  Make a payment  |  Jobs

Twitter logo LinkedIn logo Facebook logo YouTube logo Instagram logo
Access local council information quickly and easily

Search
Home > Elections > Annual Electoral Canvass > Received an email re Annual Canvass of Electors 2024?

Received an email re Annual Canvass of Electors 2024?

We have started contacting properties in East Suffolk to confirm who is registered to vote. The email has been sent by our Electoral Services team from the email address east.suffolk.council.electoral.services@notifications.service.gov.uk.

This is an official email account that we use. The email will direct you to register securely where you can confirm the electoral register details for your property. The email will provide two security codes that you must provide when signing in, along with your post code.

If you update or confirm your details by email, you do not need to return any paper annual canvass form you may receive.

Annual Canvass of Electors 2024

Please act now and respond with your household’s electoral register details so East Suffolk Council can check who is eligible to be registered to vote at this property.

Update or confirm your details online

The majority of households now respond online but if you do not update your details online we are legally required to send you a paper form. Responding online now is quick and easy; it only takes a few minutes and it saves paper forms being printed and the council a significant expense on postage.

Steps

Visit the website 

  • Enter your unique security code:
  • Security code part 1: <enter number received>
  • Security code part 2:  <enter number received>

Update your household information and submit.

Please complete the above steps by 2 September 2024. Please note only one elector from the property is required to respond.

Update your household’s electoral register details

You should include the names and nationalities of everyone who lives at this address. If you add any new people and cannot provide their National Insurance Number and Date of Birth, they will need to complete a separate registration application. They can do this on the .GOV.UK website. We will send each new applicant a form if they do not apply online.

Moved house?

You may be receiving this email because you are still registered to vote at a previous address. Entering your current postcode will result in the security codes not working. If you try your old postcode and security numbers you can login and record that you no longer reside at the property.

What happens if I don’t update or confirm my details online?

If you do not respond a printed paper copy of the canvass form will be sent to your property in September.

Why am I receiving this email?

The Electoral Registration Officer is required to contact you by law. We have contacted you via email as you have previously provided us with your email address. We will only use your email address for electoral purposes but should you no longer wish for us to contact you in this way you have the right to object to the use of your email address for the purposes of electoral registration.

If you no longer want to be contacted by email you should contact the Electoral Registration Officer on elections@eastsuffolk.gov.uk to unsubscribe. Please include your name and address on the request.

Questions?

If you have a query, or need further information, please email us using the details below confirming your name and address.

Email:elections@eastsuffolk.gov.uk

Electoral Registration Officer Details

Chris Bally
Electoral Registration Officer
East Suffolk Council, Riverside, 4 Canning Road, Lowestoft NR33 0EQ

Email: elections@eastsuffolk.gov.uk
Website: www.eastsuffolk.gov.uk

  • Further information about the annual canvass
  • Privacy Notice

Trouble logging in?

ISSUE: My postcode is not working

1)   Make sure you are entering your postcode with the correct spacing; for example NR33 0EQ (a gap in the middle and no additional space at the end)

2)   If you have moved house in the last year you can try your old postcode with the security codes. If this allows you to login you can record that you no longer reside at the property.

ISSUE: It won’t let me log in

3)   Has someone from your property already replied?

In this section

  • Received an email re Annual Canvass of Electors 2024?
  • Contact us

© 2025 East Suffolk Council

Legal, privacy and cookies statement  |  Web accessibility  |  Contact us