East Suffolk Council

Make a payment to East Suffolk Council

Please be aware that on Sunday 11 December, between 6.00 and 10.00am, customers may experience some disruption to our payment services. This includes Internet, Touchtone, Parking fines, Public Access, Land Charges and myEastSuffolk forms such as Garden Waste. Our payment services supplier, Capita, are conducting a critical maintenance exercise and we ask for your patience until this has been completed.

Online and automated telephone payments

Sign up to the Garden Waste Scheme

Pay a parking fine

Pay a Smoke-Free Fixed Penalty Notice

Make an online payment

Make an automated telephone payment on 0300 790 0509

You can make an online payment 24 hours a day, 7 days a week, using a Mastercard, Visa or Visa Electron card. Please note we do not accept American Express cards.

Please make sure you have the reference number of the bill you want to pay and your credit or debit card to hand.

You can pay online for: Council Tax Business Improvement District Business rates Housing Benefit overpayments Housing rent Sales invoices Licensing Other payments

Additional card security We have implemented the VeriSecure fraud protection measure as part of a nationwide programme to protect users paying via the Internet - this is the Internet equivalent of Chip & PIN. If you have registered your card with your card provider you will be asked to enter the password you have previously chosen and registered with them after entering your card details on our payment website.

Data stored and transmitted to the council is certified completely secure, confidential and your details will not be used for any other purpose. Our Financial Services, Corporate Performance and Risk Management Privacy Notice explains more.

If you are in a public place we strongly advise you to make sure you are not overlooked as you enter your details to prevent them from being misused by somebody else.