East Suffolk Council
Cooling tower and evaporative condenser notifications
All premises where cooling towers and evaporative condensers are situated must notify their local authority. Notifiable devices consist of cooling towers and evaporative condensers, except where they contain water that is not exposed to the air and the water and electricity supply are not connected.
The prime purpose of this is to identify potential areas that could give rise to spread of infectious disease, such as legionella, and to ensure preventative measures are taken to eliminate the risk of infection arising to employees and the public.
- Notify us of a cooling tower or evaporative condenser - you can also use this link for notifying us of a change.
There is no charge for submitting a notification.
Regulation summary
Eligibility criteria
There are no criteria that prevent anyone who operates a cooling tower or evaporating condenser from notifying.
Application evaluation process
No provision in legislation.
Will tacit consent apply?
Tacit consent applies. This means that you may presume that you have successfully notified the Council if you have not heard from us within 28 days. Please note, however, that tacit consent will only apply for applications that you submit electronically or when your business can show proof of delivery from a post office or recognised courier.
Failed application redress
Please contact us in the first instance.
Licence holder redress
Please contact us in the first instance.
Consumer complaints
We would always advise that in the event of a complaint the first contact is made with the trader by you - preferably in the form a letter (with proof of delivery). If that has not worked and if you are located in the UK, you can find out about consumer rights at www.gov.uk/consumer-protection-rights.
From outside the UK contact the UK European Consumer Centre.
Other redress
Please contact us in the first instance.
Public register of notifications received
| Notification date | Address | Cooling towers | Evaporative condensers | Health and safety enforcing authority |
| 13 July 2021 |
Uniserve Ltd |
0 | 1 |
Health and Safety Executive |
| 3 July 2020 | Birds Eye Limited Whapload Road Lowestoft NR32 1XQ |
0 | 7 | Health and Safety Executive Wren House, Hedgerows Business Park Colchester Road Chelmsford CM2 5PF Fax: 01245 706222 Tel. 0300 0031647 www.hse.gov.uk |
| 29 August 2019 |
Bernard Matthews |
1 | 8 | Health and Safety Executive Wren House, Hedgerows Business Park Colchester Road Chelmsford CM2 5PF Fax: 01245 706222 Tel. 0300 0031647 www.hse.gov.uk |
| 18 January 2018 |
GXO (previously XPO Logistics) |
0 | 9 | East Suffolk Council Riverside, 4 Canning Road Lowestoft NR33 0EQ Fax: 01502 523150 Tel. 01502 562111 environment@eastsuffolk.gov.uk |
| 15 October 2013 | BT Laboratories Martlesham Heath Ipswich IP5 3RE |
7 | 0 | Health and Safety Executive Wren House, Hedgerows Business Park Colchester Road Chelmsford CM2 5PF Fax: 01245 706222 Tel. 0300 0031647 www.hse.gov.uk |
| 15 October 2004 | Buxted Chicken Grange Road, Flixton Bungay NR35 1NT |
0 | 2 | Health and Safety Executive Wren House, Hedgerows Business Park Colchester Road Chelmsford CM2 5PF Fax: 01245 706222 Tel. 0300 0031647 www.hse.gov.uk |
| 19 April 2004 | Berry M & H Plastics Ellough Industrial Estate Beccles NR34 7TB |
8 | 0 | Health and Safety Executive Wren House, Hedgerows Business Park Colchester Road Chelmsford CM2 5PF Fax: 01245 706222 Tel. 0300 0031647 www.hse.gov.uk |