Our Community Help Hub provides front line support to some of our most vulnerable residents. We help with health, wellbeing, money and accessing services. We can support anyone over 18 who lives in East Suffolk.
The team operate a supported access model – a bridge into services and support – with the aim of increasing confidence, feelings of self-worth and motivation, improving communication skills and increasing trust in services.
We work with people to enable them and help them formulate a plan based around what the person feels would improve their life, including:
The team will not work with individuals who are already being supported by a named practitioner, e.g. adult social care or mental health services.
East Suffolk Council’s Financial Inclusion work sits within the Community Help Hub. We support East Suffolk residents with the cost of living and deliver preventative and early intervention work to increase financial wellbeing, resilience and capability.
We can help with:
The Community Help Hub offers support and advice by appointment over the phone and in person. Home visits may be possible in some circumstances.
We also attend a number of regular outreach events in local communities which operate on a drop-in basis. View the current list of outreach locations.
Complete our online Community Help Hub referral form
Or call our Customer Services Team and ask for the Community Help Hub: 0333 016 2000.