East Suffolk Council
Customer services
Public access for customers is provided from locations across East Suffolk.
Pre-bookable appointments are available for all locations and customers can contact the Customer Service team on 0333 016 2000 for advice and to book an appointment.
Riverside and Libraries are also able to assist those customers who prefer to ‘walk-in’ to one of the locations for assistance.
Our Digital Champions are also on hand to help with getting you online and using our online services.
| Complaints and compliments | |
| Main telephone number: 0333 016 2000 | |
| Email: customerservices@eastsuffolk.gov.uk | |
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Customer services call centre phone lines opening times: |
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Aldeburgh Library East Suffolk Council Customer Services opening hours: |
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Felixstowe Library East Suffolk Council Customer Services opening hours: |
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Halesworth Library East Suffolk Council Customer Services opening hours: |
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Leiston Library East Suffolk Council Customer Services opening hours: |
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Lowestoft Library East Suffolk Council Customer Services opening hours: Tuesday 9am-1pm then 2pm-5pmWednesday 9am-1pm Thursday 9am-1pm then 2pm-5pm |
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Riverside East Suffolk Council Customer Services opening hours: |
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Saxmundham Library East Suffolk Council Customer Services opening hours: |
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Woodbridge Library East Suffolk Council Customer Services opening hours: |
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| Our offices are closed on Saturdays, Sundays and Bank Holidays | |