East Suffolk Council
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Night-time economy scheme marks 20 years of serving town
A group of publicans and licensees have celebrated 20 years of a scheme aimed at keeping their town a safe place for customers to enjoy a night out.
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Universal Credit
Universal Credit is a new single payment for working age people who are looking for work or on a low income. It replaces Housing Benefit, Working Tax Credit, Child Tax Credit, Income Support, Income based Jobseekers Allowance and Income related Employment and Support Allowance.
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Network of Warm Rooms launched to support residents across East Suffolk
A network of Warm Rooms has opened across East Suffolk to provide a safe, welcoming space for anyone struggling with heating costs during the colder winter months.
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Exchanging your council home
A house exchange is a way of moving to a new home by swapping properties with another tenant.
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Affordable housing
Types of affordable housing
Affordable housing are homes delivered to meet the housing needs of local residents who are unable to meet the cost of private rental or home ownership via the open market. A mix of flats, maisonettes, houses and bungalows are provided for rent, either as social rent (50% open market rents) or affordable rents (80% open market rents). In addition, low cost home ownership models include shared ownership, shared equity and discount open market homes.
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Energy efficiency help and advice
- ECO Flexible Eligibility Scheme - The Suffolk councils work in partnership to help people get the best advice and help with energy efficiency. We have recently published a joint plan to help those who struggle to pay their energy bills. If you meet the relevant conditions, we can put you forward to receive free or discounted energy efficiency measures including loft insulation and cavity wall insulation and in some cases heating.
- Benefits - If you are concerned about the cost of heating your home you may be eligible for various benefits and schemes.
- British Gas Energy Trust - Find details of trusts and funds to help with energy and water bills
- Charis Grants - Help people who are struggling to pay their energy charges and other household bills and costs
- Community Action Suffolk Community Buying Ltd - Countywide oil-buying syndicate which enables members to buy heating oil at reduced prices
- Energy Saving Trust - Impartial advice on how to reduce carbon emissions, use water more sustainably and save money on energy bills
- Keep warm, keep well - government information leaflet for people over 60, low-income families and people living with a disability. It includes advice on getting prepared for the cold weather and financial help to heat your home
- Lofty Heights - A loft emptying service for elderly and disabled people to allow them to take advantage of the free insulation schemes on offer
- Winter Wrapped Up - Tips from Age UK on how to keep warm and well
You can also contact your energy supplier. They offer a range of services to older or vulnerable customers and people on low incomes, including switching to a cheaper energy tariff and free or subsidised energy efficiency measures.
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Complaints against landlords
If a letting agent doesn't resolve a complaint, private renters can complain to an independent letting agent redress scheme.
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Smoke and carbon monoxide alarms
As of 1 October 2022, landlords must ensure that any rented property has an appropriate number of smoke and/or carbon monoxide alarms.
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Disrepair and unsafe properties
The council has powers under the Housing Act 2004 to deal with disrepair issues in privately rented properties where landlords have failed to act. Where an inspection is required, an assessment using the Housing Health and Safety Rating System (HHSRS) is carried out.
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Have your say on the Neighbourhood Plan for Otley
Read more about "Have your say on the Neighbourhood Plan for Otley"...Residents in Otley are invited to comment on their draft Neighbourhood Plan, ahead of its submission for independent examination.