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  • Bank Holiday service changes

    There will be some changes to our services from Monday 19 September, the day of the state funeral for Her Majesty The Queen.

    Read more about "Bank Holiday service changes "...
  • Complaints against landlords

    If a letting agent doesn't resolve a complaint, private renters can complain to an independent letting agent redress scheme.

    Read more about "Complaints against landlords"...
  • Register for Social Housing

    Gateway to Homechoice is the scheme for letting social housing across eight council areas in parts of Suffolk and Essex.

    Read more about "Register for Social Housing"...
  • Legacy for the future from Banksy’s East Coast Spraycation

    World-renowned artist Banksy creates a splash wherever he leaves his mark, and his ‘Spraycation’ to the Norfolk-Suffolk coastline has been no different.

    Read more about "Legacy for the future from Banksy’s East Coast Spraycation"...
  • Renovation grants for owner-occupiers

    Grants are available for essential works including repairs and works to make houses safe. The maximum grant is £15,000 and the minimum £1000. Where a property is eligible, the aim will be to take the opportunity of carrying out works, to improve the energy efficiency of the property, as is reasonably practicable.

    Read more about "Renovation grants for owner-occupiers"...
  • Rats, mice and rubbish

    Rats and mice are common in our towns and in rural areas. They carry disease and can cause considerable damage to property so it is important to control them. One of the easiest ways to prevent them taking up residence near you, is to keep your house and garden tidy and free from rubbish.

    Read more about "Rats, mice and rubbish"...
  • Houses in multiple occupation (HMO)

    HMO licence application form
    HMO licence renewal application form

    Attention all landlords – do you own or manage a shared house? 

    The law relating to shared houses or houses in multiple occupation has changed. From 1 October 2018, landlords of most Houses in Multiple Occupation (HMOs) that house five or more people and not a single household need an HMO licence. A landlord who failed to apply for a licence by that date will be committing a criminal offence.

    Read more about "Houses in multiple occupation (HMO)"...
  • Health and safety

    Workplace health and safety enforcement is the joint responsibility of our Food and Safety Team and the Government's Health and Safety Executive (HSE).

    Read more about "Health and safety"...
  • Health and safety inspections

    Our regulations state that it will be the responsibility of the manager of the HMO to ensure that the following are maintained in good repair, clean condition and good order (including, where appropriate, proper working order):

    Read more about "Health and safety inspections"...
  • Closed churchyards

    As part of our ground maintenance duties, the council is responsible for 29 closed churchyards across the district.

    Read more about "Closed churchyards"...
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