East Suffolk Council
Right to Repair regulations
Some repairs are covered under the Right to Repair regulations and, as such, must be completed within government set time limits.
| Detail of repair work | Qualifying period |
|
Total loss of electric power |
1 day |
|
Unsafe power of lighting socket or electrical fitting |
1 day |
|
Partial loss of electrical power |
3 days |
|
Total loss of water supply |
1 day |
|
Partial loss of water supply |
1 day |
|
Total or partial loss of gas supply |
1 day |
| Blocked flue to open fire or boiler | 1 day |
|
Total/partial loss of space/water heating (November - April) |
1 day |
|
Total/partial loss of space/water heating (May - October) |
3 days |
|
Toilet not flushing (where there is no other working toilet in the dwelling) |
1 day |
|
Blocked or leaking foul drain, soil stack or (where there is no other working toilet in the dwelling) toilet pan |
1 day |
|
Leaking from water or heating pipe, tank or cistern |
1 day |
|
Blocked sink, bath or basin |
3 days |
|
Tap which cannot be turned |
3 days |
|
Insecure external window, door or lock |
1 day |
|
Rotten timber flooring or stair tread |
3 days |
|
Loose or detached banister or hand rail |
3 days |
|
Mechanical extractor fan in internal kitchen or bathroom not working |
7 days |
|
Leaking roof |
7 days |
|
Door entry phone not working |
7 days |