East Suffolk Council
Bulky waste
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Please note that the bulky waste collection service is currently operating at more than a 5 day timeslot for collection. We are sorry for the delay and aim to set back to normal services as soon as possible. |
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We are currently working on a bulky waste diversion trial in the north of the district to reduce the amount of waste sent to incineration and to help improve residents’ access to low cost furniture and home appliances. The Benjamin Foundation repairs and resells items through their store on Haddenham Road in Lowestoft. Residents can book free collections of good quality items directly with the Benjamin Foundation through their website Furniture Donation – Lowestoft. |
| Due to regulatory changes, we are no longer allowed to collect upholstered seating (e.g. sofas, beanbags, chairs) at the same time as other items, unless they are immediately sent for incineration. This means that we may have to arrange to clear your items in two collections. Please bear with us as we optimise this new service. |
Items need to be put out by 6am on the day of collection on the boundary of your property so that its visible for crews to collected. Placement of the bulky waste must also avoid obstructing pavement or footpaths. If you live in a flat, please ensure item/s for collection are left outside the bin store.
| Number of items | Price |
|---|---|
| Up to 3 items | £53.00 |
| Additional items (4+) | £18.00 per item |
| Book and pay for a bulky household waste collection |
The items which our service covers
- Single items of furniture i.e. sofas, beds, cabinets and wardrobes. Please note that a mattress counted as a separate item and the type of sofa which is being removed (e.g. Leather Sofa, Reclining Sofa, Leather Corner Sofa)
- Washing machines/dishwashers/tumble drier
- Metal Radiators
- Water Butts
- Bicycles, electric lawn mowers (We do not collect ride-on or petrol powered lawnmowers), barbecues
- Television
- Carpet (Rolled up/tied)
- Cooker/Microwave
- Fridge/Freezer (Please state if American style type)
Heavier items such as gym equipment and ladders aren’t acceptable but can be quoted for.
When arranging collection, please could the following be considered:
- Small items are put into containers and not left loose, such as tiles
- All food to be removed from fridge/freezers
- Large items such as bed frames and trampolines to be dismantled before collection
- Items can be carried by two people
- Item doesn’t include glass or mirrors
- Wood is bundled together, as loose pieces will not be taken
Please ensure that waste items are labelled and keep well away from property you do not want disposed of. Your items will be collected as soon as possible after payment so ensure they are ready the same day if possible. Our average collection time is about five working days.
Waste we cannot collect
We cannot collect construction of building waste and you will need to dispose of this at a local household recycling centre or by skip hire.
We cannot do one off garden waste collections as this is collected through our garden waste scheme.
This service cannot be used for removal of hazardous waste. Collection for hazardous waste can be arranged through the hazardous collection service.
Household waste recycling centres
You can dispose of your bulky household items free of charge by taking them to Suffolk County Council household waste recycling centre.
Bulky waste collection terms and conditions
- Any items put out for collection may be treated as donations to The Benjamin Foundation to help reduce waste and keep items in circulation for longer.
- Only items that come from domestic properties are eligible for collection. Commercial collections – including for landowners clearing fly tipping are available, please contact East Suffolk Services Limited directly for a quote.
- Only items booked in will be collected, no unlisted items will be accepted.
- Items must be moveable by a team of 2 people.
- We do not accept glass items or mirrors for collection.
- Fridges and freezers must be clear of food.
- No loose items will be collected, anything that has been dismantled prior to collection must be securely tied in bundles.
- Items for collection have to be outside of property by 6am the day after you have made your booking. Items must be as close to the boundary as possible and accessible by vehicle, the crew should not have to move the items past cars/caravans.
- No collections will be made from inside garages/sheds/homes.
- Collections may be split between days in order to comply with legislation governing the collection of waste upholstered domestic seating (WUDS) and the disposal of items that may contain persistent organic pollutants (POPs) found in fire retardants.
- This is a non-refundable service.