If a letting agent doesn't resolve a complaint, private renters can complain to an independent letting agent redress scheme.
Read more about "Complaints against landlords"...The council are committed to safeguarding public funds and have a zero tolerance of fraud and corruption. We take responsible steps to ensure controls are in operation to prevent, detect and prosecute fraudulent activity.
Read more about "Corporate fraud"...Payment of housing rent during COVID-19 emergency |
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Due to the impact of the COVID-19 virus we understand that some tenants may face financial difficulties. Tenants with specific worries should contact us as soon as possible and we will discuss the options that are available. |
Eligible households are residents who are unable to meet their housing need via the private rental or ownership markets. Residents in housing need can apply to the council’s housing register called Gateway to Homechoice. Applicants are assessed against the Housing Allocations Policy which will decide the level of need applicants have. Those in highest need will be given priority for housing.
Read more about "Eligibility and allocation"...Affordable housing are homes delivered to meet the housing needs of local residents who are unable to meet the cost of private rental or home ownership via the open market. A mix of flats, maisonettes, houses and bungalows are provided for rent, either as social rent (50% open market rents) or affordable rents (80% open market rents). In addition, low cost home ownership models include shared ownership, shared equity and discount open market homes.
Read more about "Affordable housing"...Gateway to Homechoice is the scheme for letting social housing across eight council areas in parts of Suffolk and Essex.
Read more about "Register for Social Housing"...Land and property management of our non-housing property estate portfolio is undertaken by our Asset Management team.
Read more about "Asset management"...Page 61 of 232