East Suffolk Council
Home Alarm
24 hour help, 365 days a year
The personal alarm is a button worn around the wrist or neck by those who may live alone, or are sometimes alone, and who may be vulnerable or isolated.
Pressing the button calls our Lowestoft based call centre where friendly call handlers, who know the local area, assess your need and contact any nominated individuals to attend.
For medical emergencies you should always call 999 directly to avoid delay. We can call emergency services for you, but it is their preference that they talk directly with you, or someone with you, where possible.
This low cost service, which is provided on behalf of East Suffolk Council, helps give you peace of mind and may also help you maintain your independence by remaining in your own home for longer.
For further information, please contact the Home Alarm Service operated by Norse.