East Suffolk Council
Housing Services Annual Report 2023-24
Our annual report covers the housing service’s performance from April 2023 to March 2024 – a year which saw the introduction of the Social Housing (Regulation) Act 2023. We are committed to ensuring we deliver against the requirements of this act, and the report highlights how we are performing in key areas including repairs, safety, our neighbourhoods and communities, and what we are doing to make improvements.
We are continually looking at ways we can improve the services we provide, and recognise the value in taking into account your views and opinions so that we can make positive changes as a result.
Read on for more detailed breakdown of how our housing service performed between April 2023 and March 2024:
We would love to hear your views on our report and what you would like us to include in our future reports.
If you would like this information in another language or format such as large print, CD or Braille please call our Customer Services Team on 03330 162 000.