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Home > Housing > Council housing tenants > Housing Services Annual Report 2024-25

Housing Services Annual Report 2024-25

Our most recent annual report covers the housing service’s performance from April 2024 to March 2025. This report highlights how we are performing in key areas including repairs, safety, our neighbourhoods and communities, and what we are doing to make improvements. 

We are continually looking at ways we can improve the services we provide and recognise the value in taking your views and opinions into account so that we can make positive changes as a result.

Read on for more detail of how our housing service has been performing:

  • East Suffolk Council Housing Services Annual Report 2024-25
  • East Suffolk Council Housing Services Annual Report 2023-24

We would love to hear your views on our report and what you would like us to include in our future reports.

If you would like this information in another language or format such as large print, CD or Braille please call our Customer Services Team on 03330 162 000.

In this section

  • myHome East Suffolk
  • Annual Rent Review
  • Tenant Engagement Strategy
  • Housing Regulation and Financial Audit
  • Decent Homes Standard
  • Being offered a council property
  • How to pay your rent
  • Rent and rent arrears
  • Housing Officers
  • Council property repairs
  • Tenant's Handbook and Repairs Charter
  • Housing health and safety
  • Tenant engagement
  • Garage lettings
  • Communal areas
  • Neighbourhood Caretakers
  • Untidy gardens
  • Squatters and unauthorised occupants
  • Ending a council tenancy
  • Exchanging your council home
  • Right to Buy
  • Household contents insurance
  • Tenant satisfaction
  • Customer feedback including complaints
  • Housing Services Annual Report 2024-25
  • Housing policies and strategies
  • Communicating with tenants
  • Anti-social behaviour and tenants
  • Contact us

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