Our most recent annual report covers the housing service’s performance from April 2024 to March 2025. This report highlights how we are performing in key areas including repairs, safety, our neighbourhoods and communities, and what we are doing to make improvements.
We are continually looking at ways we can improve the services we provide and recognise the value in taking your views and opinions into account so that we can make positive changes as a result.
Read on for more detail of how our housing service has been performing:
We would love to hear your views on our report and what you would like us to include in our future reports.
If you would like this information in another language or format such as large print, CD or Braille please call our Customer Services Team on 03330 162 000.