East Suffolk Council
Communicating with tenants
The Housing Services Team at East Suffolk Council have introduced text campaigns as a new way of communicating with our tenants. These campaigns are designed to provide our tenants with information and updates on housing related matters and, in most cases, will have useful links to external websites.
The text will be received in two parts. The first will be addressed to the tenant and will contain limited information but will have a link for the tenant to click which opens the the second part and the full message.
View an example of a text message we may send by text.
You will not be able to reply to these text messages but should you wish to speak to an officer, there are a number of ways that you can contact us;
- Our officer directory on our website Housing, Rent and Maintenance Officers
- Via our online service for tenants: myHome East Suffolk
- Our dedicated Customer Services Team who can be contacted by calling 0333 0162000